{"id":14539,"date":"2026-03-16T16:43:55","date_gmt":"2026-03-16T07:43:55","guid":{"rendered":"https:\/\/helpdog.ai\/media\/?p=14539"},"modified":"2026-03-16T16:44:03","modified_gmt":"2026-03-16T07:44:03","slug":"non-voice-benefits","status":"publish","type":"post","link":"https:\/\/helpdog.ai\/media\/non-voice-benefits\/","title":{"rendered":"\u30ce\u30f3\u30dc\u30a4\u30b9\u3068\u306f\uff1f\u4f01\u696d\u304c\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u3092\u9032\u3081\u308b3\u3064\u306e\u30e1\u30ea\u30c3\u30c8"},"content":{"rendered":"\n

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CS\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff09\u306e\u73fe\u5834\u8cac\u4efb\u8005\u306e\u65b9\u3005\u304b\u3089\u3001\u3053\u306e\u3088\u3046\u306a\u5207\u5b9f\u306a\u58f0\u3092\u3088\u304f\u8033\u306b\u3057\u307e\u3059\u3002\u300c\u3053\u308c\u304b\u3089\u306f\u30ce\u30f3\u30dc\u30a4\u30b9\u306e\u6642\u4ee3\u3060\u300d\u306a\u3069\u3068\u8a00\u308f\u308c\u307e\u3059\u304c\u3001\u73fe\u5834\u304b\u3089\u3059\u308c\u3070\u300c\u305d\u3046\u7c21\u5358\u306b\u96fb\u8a71\u306f\u306a\u304f\u305b\u306a\u3044\u3088\uff01\u300d\u3068\u8a00\u3044\u305f\u304f\u306a\u308b\u306e\u304c\u672c\u97f3\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u78ba\u304b\u306b\u3001\u8907\u96d1\u306a\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3084\u9ad8\u9f62\u8005\u306e\u65b9\u3078\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u30c6\u30ad\u30b9\u30c8\u3060\u3051\u3067\u5b8c\u7d50\u3055\u305b\u308b\u306e\u306f\u81f3\u96e3\u306e\u696d\u3067\u3059\u3002<\/p>\n\n\n\n

\u3057\u304b\u3057\u3001\u96fb\u8a71\u3092\u5168\u5ec3\u6b62\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u91cd\u8981\u306a\u306e\u306f\u300c\u96fb\u8a71\u304c\u5f97\u610f\u306a\u9818\u57df\u300d\u3068\u300c\u30c6\u30ad\u30b9\u30c8\u304c\u5f97\u610f\u306a\u9818\u57df\u300d\u3092\u6b63\u3057\u304f\u7406\u89e3\u3057\u3001\u305d\u308c\u3089\u3092\u6700\u9069\u306a\u30d0\u30e9\u30f3\u30b9\u3067\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n

\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30ce\u30f3\u30dc\u30a4\u30b9\uff08\u30c6\u30ad\u30b9\u30c8\u5bfe\u5fdc\uff09\u306e\u6b63\u3057\u3044\u5b9a\u7fa9\u3068\u30b3\u30b9\u30c8\u524a\u6e1b\u52b9\u679c\u3092\u89e3\u8aac\u3057\u3001\u96fb\u8a71\uff08\u30dc\u30a4\u30b9\uff09\u3068\u5171\u5b58\u3055\u305b\u308b\u305f\u3081\u306e\u300c\u4f7f\u3044\u5206\u3051\u30eb\u30fc\u30eb\u300d\u3068\u5c0e\u5165\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u3001\u73fe\u5834\u8996\u70b9\u3067\u7d10\u89e3\u3044\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u30ce\u30f3\u30dc\u30a4\u30b9\u3068\u306f\uff1f\u30dc\u30a4\u30b9\u5bfe\u5fdc\u3068\u306e\u6c7a\u5b9a\u7684\u306a\u9055\u3044<\/strong><\/h2>\n\n\n\n

\u30c6\u30ad\u30b9\u30c8\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\uff08\u30c1\u30e3\u30c3\u30c8\u30fb\u30e1\u30fc\u30eb\u30fbSNS\uff09\u306e\u7dcf\u79f0<\/strong><\/h3>\n\n\n\n

CS\u696d\u52d9\u306b\u304a\u3051\u308b\u9867\u5ba2\u63a5\u70b9\u306f\u3001\u5927\u304d\u304f\u300c\u30dc\u30a4\u30b9\u300d\u3068\u300c\u30ce\u30f3\u30dc\u30a4\u30b9\u300d\u306e2\u3064\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u30ce\u30f3\u30dc\u30a4\u30b9\uff08Non-Voice\uff09\u3068\u306f\uff1f<\/strong>
\u96fb\u8a71\uff08\u97f3\u58f0\uff09\u3092\u4f7f\u308f\u305a\u3001\u6587\u5b57\u60c5\u5831\uff08\u30c6\u30ad\u30b9\u30c8\uff09\u3067\u9867\u5ba2\u3068\u3084\u308a\u53d6\u308a\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u306e\u7dcf\u79f0\u3002\u30e1\u30fc\u30eb\u3001\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001LINE\u306a\u3069\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea\u3001SMS\u306a\u3069\u304c\u3053\u308c\u306b\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u30dc\u30a4\u30b9\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f<\/strong>
\u96fb\u8a71\u5bfe\u5fdc\u306e\u3053\u3068\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u9867\u5ba2\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u97f3\u58f0\u901a\u8a71\u3092\u884c\u3046\u5f93\u6765\u306e\u30b5\u30dd\u30fc\u30c8\u5f62\u614b\u3002<\/p>\n\n\n\n

\u30ce\u30f3\u30dc\u30a4\u30b9\u306e\u6700\u5927\u306e\u7279\u5fb4\u306f\u3001\u60c5\u5831\u306e\u4f1d\u9054\u624b\u6bb5\u304c\u300c\u6587\u5b57\u300d\u3067\u3042\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u97f3\u58f0\u3067\u306f\u805e\u304d\u9003\u3057\u3066\u3057\u307e\u3046\u3088\u3046\u306a\u8907\u96d1\u306a\u578b\u756a\u3084URL\u306a\u3069\u3082\u6b63\u78ba\u306b\u4f1d\u3048\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u8fd1\u5e74\u3067\u306f\u3001\u4f01\u696d\u306eWeb\u30b5\u30a4\u30c8\u53f3\u4e0b\u306b\u8868\u793a\u3055\u308c\u308b\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30f3\u30c9\u30a6\u3084\u3001LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u901a\u3058\u305f\u554f\u3044\u5408\u308f\u305b\u304c\u6025\u901f\u306b\u666e\u53ca\u3057\u3066\u304a\u308a\u3001\u3053\u308c\u3089\u3059\u3079\u3066\u304c\u30ce\u30f3\u30dc\u30a4\u30b9\u904b\u7528\u306e\u7bc4\u7587\u306b\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u4e16\u4ee3\u5225\u306b\u898b\u308b\u300c\u96fb\u8a71\u96e2\u308c\u300d\u3068\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u306e\u5229\u7528\u50be\u5411<\/strong><\/h3>\n\n\n\n

\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u9032\u3080\u80cc\u666f\u306b\u306f\u3001\u6d88\u8cbb\u8005\u306e\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u624b\u6bb5\u306e\u5909\u5316\u304c\u3042\u308a\u307e\u3059\u3002\u7279\u306b20\u4ee3\u301c30\u4ee3\u306e\u82e5\u5e74\u5c64\u306f\u3001\u96fb\u8a71\u3088\u308a\u3082LINE\u3084\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u306e\u30c6\u30ad\u30b9\u30c8\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u597d\u3080\u50be\u5411\u304c\u9855\u8457\u3067\u3059\u3002\u300c\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u62d8\u675f\u3055\u308c\u308b\u300d\u300c\u81ea\u5206\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u8fd4\u4fe1\u3057\u305f\u3044\u300d\u3068\u3044\u3046\u5fc3\u7406\u304c\u5f37\u3044\u305f\u3081\u3001\u96fb\u8a71\u3057\u304b\u306a\u3044\u7a93\u53e3\u306f\u656c\u9060\u3055\u308c\u308b\u3053\u3068\u3059\u3089\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u4e00\u65b9\u3067\u3001\u30b7\u30cb\u30a2\u5c64\u306f\u4f9d\u7136\u3068\u3057\u3066\u300c\u96fb\u8a71\u3067\u76f4\u63a5\u8a71\u3057\u305f\u3044\u300d\u3068\u3044\u3046\u30cb\u30fc\u30ba\u304c\u6839\u5f37\u3044\u306e\u3082\u4e8b\u5b9f\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u3053\u3053\u3067\u6ce8\u610f\u304c\u5fc5\u8981\u306a\u306e\u306f\u300c\u9ad8\u9f62\u8005\uff1d\u96fb\u8a71\u3057\u304b\u3067\u304d\u306a\u3044\u300d\u3068\u6c7a\u3081\u3064\u3051\u306a\u3044\u3053\u3068\u3067\u3059\u3002\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u666e\u53ca\u306b\u3088\u308a\u300160\u4ee3\u4ee5\u4e0a\u3067\u3082LINE\u3092\u65e5\u5e38\u7684\u306b\u4f7f\u3044\u3053\u306a\u3059\u5c64\u306f\u6fc0\u5897\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u5f7c\u3089\u306b\u3068\u3063\u3066\u3001\u4f7f\u3044\u6163\u308c\u305fLINE\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u96fb\u8a71\u3092\u304b\u3051\u3066\u81ea\u52d5\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\uff08IVR\uff09\u306e\u64cd\u4f5c\u3092\u5f37\u3044\u3089\u308c\u308b\u3088\u308a\u3082\u3001\u306f\u308b\u304b\u306b\u30cf\u30fc\u30c9\u30eb\u304c\u4f4e\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u30ce\u30f3\u30dc\u30a4\u30b9\u306f\u82e5\u8005\u3060\u3051\u306e\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u5e45\u5e83\u3044\u4e16\u4ee3\u306b\u3068\u3063\u3066\u306e\u300c\u4fbf\u5229\u306a\u9078\u629e\u80a2\u300d\u306b\u306a\u308a\u3064\u3064\u3042\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\u4f01\u696d\u304c\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u3092\u9032\u3081\u308b3\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/strong><\/h2>\n\n\n\n

1\u5bfeN\u5bfe\u5fdc\u306b\u3088\u308b\u751f\u7523\u6027\u5411\u4e0a\u3068\u30b3\u30b9\u30c8\u524a\u6e1b<\/strong><\/h3>\n\n\n\n

\u7d4c\u55b6\u5c64\u304c\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u3092\u63a8\u9032\u3059\u308b\u6700\u5927\u306e\u7406\u7531\u306f\u3001\u5727\u5012\u7684\u306a\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u3042\u308a\u307e\u3059\u3002\u96fb\u8a71\u5bfe\u5fdc\u306f\u3001\u57fa\u672c\u7684\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc1\u540d\u306b\u3064\u304d\u9867\u5ba21\u540d\uff081\u5bfe1\uff09\u306e\u5bfe\u5fdc\u3057\u304b\u3067\u304d\u307e\u305b\u3093\u3002\u4fdd\u7559\u4e2d\u3084\u5f8c\u51e6\u7406\u4e2d\u3082\u3001\u305d\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u4ed6\u306e\u96fb\u8a71\u3092\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u5bfe\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30e1\u30fc\u30eb\u306a\u3069\u306e\u30ce\u30f3\u30dc\u30a4\u30b9\u5bfe\u5fdc\u306f\u300c\u30de\u30eb\u30c1\u30bf\u30b9\u30af\u300d\u304c\u53ef\u80fd\u3067\u3059\u3002\u719f\u7df4\u3057\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3067\u3042\u308c\u3070\u30013\u301c5\u4ef6\u306e\u30c1\u30e3\u30c3\u30c8\u753b\u9762\u3092\u540c\u6642\u306b\u958b\u304d\u3001\u4e26\u884c\u3057\u3066\u5bfe\u5fdc\uff08\u30b3\u30f3\u30ab\u30ec\u30f3\u30c8\u5bfe\u5fdc\uff09\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

CPC\uff08Cost Per Contact\uff09\u3068\u306f\uff1f<\/strong>
\u554f\u3044\u5408\u308f\u305b1\u4ef6\u3042\u305f\u308a\u306b\u304b\u304b\u308b\u5bfe\u5fdc\u30b3\u30b9\u30c8\u306e\u3053\u3068\u3002\u4eba\u4ef6\u8cbb\u3001\u901a\u4fe1\u8cbb\u3001\u30b7\u30b9\u30c6\u30e0\u5229\u7528\u6599\u306a\u3069\u3092\u7dcf\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u3067\u5272\u3063\u3066\u7b97\u51fa\u3059\u308b\u3002<\/p>\n\n\n\n

\u30b3\u30f3\u30ab\u30ec\u30f3\u30c8\uff08\u540c\u6642\u5bfe\u5fdc\uff09\u3068\u306f\uff1f<\/strong>
\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u306b\u304a\u3044\u3066\u30011\u4eba\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u8907\u6570\u306e\u9867\u5ba2\u3068\u540c\u6642\u306b\u3084\u308a\u53d6\u308a\u3092\u884c\u3046\u3053\u3068\u3002<\/p>\n\n\n\n

1\u4eba\u306e\u30b9\u30bf\u30c3\u30d5\u304c\u540c\u6642\u306b\u8907\u6570\u306e\u9867\u5ba2\u3092\u634c\u3051\u308b\u3088\u3046\u306b\u306a\u308c\u3070\u3001\u5f53\u7136\u306a\u304c\u30891\u4ef6\u3042\u305f\u308a\u306e\u51e6\u7406\u5358\u4fa1\uff08CPC\uff09\u306f\u5927\u5e45\u306b\u4e0b\u304c\u308a\u307e\u3059\u3002\u96fb\u8a71\u5bfe\u5fdc\u306e\u4eba\u54e1\u3092\u7dad\u6301\u3057\u3064\u3064\u3001\u6ea2\u308c\u305f\u547c\u91cf\u3092\u4f4e\u30b3\u30b9\u30c8\u306a\u30ce\u30f3\u30dc\u30a4\u30b9\u3067\u5438\u53ce\u3059\u308b\u4f53\u5236\u304c\u4f5c\u308c\u308c\u3070\u3001\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306e\u751f\u7523\u6027\u306f\u5287\u7684\u306b\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

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VOC\uff08Voice of Customer\uff09\u3068\u306f\uff1f<\/strong>
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    \n
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